#shai-root{position:fixed;bottom:22px;z-index:999999;font-family:system-ui,-apple-system,"Segoe UI",sans-serif}
#shai-root.shai-pos-right{right:22px}#shai-root.shai-pos-left{left:22px}
.shai-launch{width:62px;height:62px;border-radius:50%;border:0;color:#fff;cursor:pointer;box-shadow:0 10px 30px rgba(0,0,0,.25);display:grid;place-items:center;transition:transform .2s}
.shai-launch:hover{transform:scale(1.08)}
.shai-box{--shai:#0f766e;display:none;flex-direction:column;width:370px;max-width:calc(100vw - 30px);height:540px;max-height:calc(100vh - 120px);background:#fff;border-radius:18px;box-shadow:0 20px 60px rgba(0,0,0,.25);overflow:hidden;margin-bottom:14px;animation:shaiIn .25s ease}
.shai-box.shai-open{display:flex}.shai-inline-box{width:100%;max-width:640px;height:520px;margin:0 auto}
@keyframes shaiIn{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}
.shai-head{background:var(--shai);color:#fff;padding:16px 18px;position:relative}
.shai-head strong{display:block;font-size:16px}.shai-status{font-size:12px;opacity:.85}
.shai-x{position:absolute;right:12px;top:10px;background:none;border:0;color:#fff;font-size:26px;cursor:pointer}
.shai-body{flex:1;overflow-y:auto;padding:16px;background:#f6f7f9;display:flex;flex-direction:column;gap:10px}
.shai-msg{max-width:82%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;word-wrap:break-word}
.shai-bot{background:#fff;color:#1f2937;align-self:flex-start;border-bottom-left-radius:4px;box-shadow:0 1px 2px rgba(0,0,0,.06)}
.shai-me{background:var(--shai);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.shai-agent{border-left:3px solid var(--shai)}.shai-typing{opacity:.6;animation:shaiPulse 1s infinite}
@keyframes shaiPulse{50%{opacity:.25}}
.shai-msg a{color:inherit;text-decoration:underline}
.shai-wa{display:block;text-align:center;font-size:13px;padding:8px;background:#e8f8ee;color:#128c3e;text-decoration:none;font-weight:600}
.shai-input{display:flex;border-top:1px solid #e5e7eb;background:#fff}
.shai-input input{flex:1;border:0;padding:15px;font-size:14px;outline:none;background:transparent}
.shai-input button{border:0;background:none;color:var(--shai);font-size:20px;padding:0 18px;cursor:pointer}
.shai-form{display:grid;gap:14px;max-width:640px}.shai-form label{display:grid;gap:6px;font-weight:600;font-size:14px}
.shai-form input,.shai-form textarea{padding:12px 14px;border:1px solid #d1d5db;border-radius:10px;font:inherit;font-weight:400}
.shai-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}@media(max-width:600px){.shai-row{grid-template-columns:1fr}}
.shai-form button{color:#fff;border:0;padding:14px;border-radius:10px;font-weight:700;cursor:pointer;font-size:15px}
.shai-hp{position:absolute;left:-9999px}.shai-form-msg.ok{color:#15803d}.shai-form-msg.err{color:#b91c1c}